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Perhaps they need what Rory Sutherland called a Chief Detail Officer. Everyone is preoccupied by issues that are roughly the size of their team and budget. Few
by nicbou 4y ago
Perhaps they need what Rory Sutherland called a Chief Detail Officer. Everyone is preoccupied by issues that are roughly the size of their team and budget. Few people are concerned by the little things that make or break a user's experience.
- deleted 4y ago[deleted]
- meltyness 4y agoThis is what operations is supposed to do. ... on the other hand not firing people for negligence is how you build a moat, and pump the stock.