So I had a text from a major uk phone provider (forget who now) that my phone number was being ported to them. It took 24 hours of chat to resolve. I kept being

So I had a text from a major uk phone provider (forget who now) that my phone number was being ported to them. It took 24 hours of chat to resolve. I kept being put in their chat queue. It would take them about 4 hours to respond each time, but if I didn't then respond within 10 minutes it was straight to the back again. Every time I got a human who failed to read the thread above and asked the same dumb questions (no I don't have an account number, I don't want to be your customer but you have told me you are stealing my number!). If I didn't respond within 10 minutes, back of the queue again.