> Deliberate understaffing I previously lived in Japan and this was such a big difference compared to the US. In US stores it can take minutes to find someone

> Deliberate understaffing I previously lived in Japan and this was such a big difference compared to the US. In US stores it can take minutes to find someone if you have a question and when you do find someone they'll usually be dealing with something else. In Japan stores had so much staff that a store employee was always within a stone's throw away. The same thing at restaurants.