3 ms·
What a ridiculous article. Why is this on HN Not sure why you find it ridiculous. The part you quote, taken on its own, seems valid, reasonable, sensible. Yo
by b112 4y ago
What a ridiculous article. Why is this on HN
Not sure why you find it ridiculous. The part you quote, taken on its own, seems valid, reasonable, sensible.
You ridicule it, but I don't see why.
- marcus0x62 4y agoFor starters, what does this have to do with the Southwest meltdown, which seems to have been caused in large part by a lack of automation?
- femiagbabiaka 4y agoIt would be a mistake to suppose that more automation would have resulted in a different outcome. For example, an update to a critical system can also result in operator/interface breakdowns, leading to failures. In fact, according to some accounts, this is exactly what happened and it exacerbated things (some spreadsheet software was updated). I recommend this paper to everyone: https://ckrybus.com/static/papers/Bainbridge_1983_Automatica.pdf https://ckrybus.com/static/papers/Bainbridge_1983_Automatica...
- marcus0x62 4y agoThe automation in this case would be a means other than live telephone calls to confirm/update crew locations and, no, it would not be a mistake to assume other methods would scale better.
- lern_too_spel 4y agoAt restaurants with menus that don't require explanation, manually taking an order is more error-prone and distracts wait staff from providing higher value services.
- lotsofpulp 4y agoI prefer ordering from an iPad, but it should result in the food quality and reliability hitting 99%.