4 ms·
Solving a customer's problem does not directly make a company money. It may arguably avoid them losing potential future money but it doesn't make them money.
by marcinzm 4y ago
Solving a customer's problem does not directly make a company money. It may arguably avoid them losing potential future money but it doesn't make them money.
- r00fus 4y agoIt builds/preserves your brand. A proper customer centric strategy relies on support to empower the sales/product teams (and vice-versa).