When talking to human customer support, I'm happy to be superficially pleasant even if I'm having a bad day with their company, and I like when they treat me th

When talking to human customer support, I'm happy to be superficially pleasant even if I'm having a bad day with their company, and I like when they treat me the same. Just because one of us is having a bad day, doesn't mean we should go and ruin the day of another person. Even if I hate their employer, the discussion I'm having is person-to-person, not person-to-corporation. Being superficially pleasant is a genuine courtesy to the other person. But when the corporate representative is a bot, not a person, I know the superficial pleasantness cannot be explained by one person earnestly trying to be pleasant to another. No, in this case the pleasantness is wholly artificial and I don't appreciate it in the least.