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When we worked with Mega-Mart, you were required to acknowledge all orders within a certain time period, and you also had to enter all your shipments into their
by bluedino 4y ago
When we worked with Mega-Mart, you were required to acknowledge all orders within a certain time period, and you also had to enter all your shipments into their system as well.
All suppliers were graded by these scores etc. Errors or failure to report would end up in your company getting removed.
The problem was, the people assigned to hound us for this information were using old data. They would get a report emailed to them the night before, and by the time they emailed us about it the next day, we'd have already submitted the requested information.
It didn't mean anything, though. The ball was already in motion where someone at Megamart would leave a nasty voicemail to our salespeople who then reported it to the CEO who would then come down to give sales/IT/logistics a mouthful.