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This is a Southwest thing. Not a police thing. Southwest told the people to leave, and then called the (airport) police to clear them out. I mean, there were
by whartung 4y ago
This is a Southwest thing. Not a police thing.
Southwest told the people to leave, and then called the (airport) police to clear them out.
I mean, there were no options here for the officers. They asked people to leave. They said "No", so they offered them the next option which was arrest for trespassing. The one officer even followed up to clarify with the passenger that her ticket was canceled and that she needed to leave.
It was a lousy situation all around, and it mostly falls upon Southwest.
The police were not the "bad guys" here.
- fargle 4y agoagree, not a police problem. not really a southwest problem either. "Go to the main ticket counter for information" is a reasonable request. Nobody was losing anything by leaving the secure gate area - no planes, no chance of flying that day. why not just do what was requested? You're not magically getting a flight because you bully some gate agent who didn't cause this mess. If you really feel like SWA, or the police, did you wrong, get an attorney and take it up with them in court. an airport gate is not the place make your stand.
- ADent 4y agoYou can always leave the secure area, but you can’t enter without a valid, current boarding pass. Some airports have significantly different services airside vs landside - food, seating, etc. Standby might be significantly easier from the airside - you can wander over to the gate vs getting a new boarding pass.