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Sending an invoice might require some sort of contract, which may imply some level of support. Something OSS devs generally cannot guarantee.
by cantremember11 4y ago
Sending an invoice might require some sort of contract, which may imply some level of support. Something OSS devs generally cannot guarantee.
- mooreds 4y ago> ... the commercial license can be their existing OSS license plus an invoice Of course, Patio11 was running his own show, and a larger company might demand more, but it is worth asking.
- Aissen 4y agoMost open source software licenses explicitly say there is no support.
- raverbashing 4y agoSupport contract: 1. For the given amount of $5000 for the period 2023-01-01 to 2023-12-31 you are entitled to 2. Create a feature or bug request on our support system 3. Have a first response back in 96h 4. No warranties explicit or implicit that we'll be able to solve your problem blah blah blah etc
- foepys 4y agoAnd then you are on vacation and some asshole in legal sues you because you didn't respond in time when a dev had a small problem they could've solved by looking in the source code for 5 minutes but wanted support instead. Way too risky.
- raverbashing 4y agoAgreed, this is only an example (but as you grow you can have someone look at your email - this is part of why it's a good idea to offer support contracts)