It's actually very easy to make these observations; it is not a controversial opinion that SWA has operational difficulties due to their outdated tech infrastru

It's actually very easy to make these observations; it is not a controversial opinion that SWA has operational difficulties due to their outdated tech infrastructure. Think of it as a computation in NP, where the result can be verified in polynomial time, but we may not know of a polynomial algorithm to compute it. The reason CEOs are paid so much is because they are tasked with the hard part of that problem; e.g. they have to find an operational strategy to create profit in a complex parameter space.