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Twitter's status page shows “no incidents reported” for Dec. 28 global outage

80 points by trynewideas 4y ago

trynewideas 4y ago
https://archive.ph/63lt1 https://archive.ph/63lt1 for posterity
aga98mtl 4y ago
What was the incident?
- oxfordmale 4y ago
  Twitter outage https://nypost.com/2022/12/29/twitter-back-online-after-global-outage-hits-thousands/ https://nypost.com/2022/12/29/twitter-back-online-after-glob...
  - Waterluvian 4y ago
    Was it really only “tens of thousands” or is that just incomplete reporting?
    - lathiat 4y ago
      That’s just the number that indicated a complaint on “down detector”. It was vastly more than that.
      - Waterluvian 4y ago
        Ahh gotcha. Thanks.
pempem 4y ago
Amazing. I love that the response is "works for me".
- deleted 4y ago
  [deleted]
hnbear 4y ago
I wonder if anyone left knows about the status page, or has access/ability to edit it. Or, more cynically, even cares. Sometimes these parts of the processes, especially where there's external comms, are controlled so only specific teams can communicate to the public and put out an official message. If all those comms, incident management, etc teams were cut, it'll take a while to regain control of the site. Typically you'd want your status page hosted on different infra too, so it doesn't go down when your main infra does, or even easier, out with a SaaS provider. There are a bunch who provide this. This one is StatusPage (Atlassian) and those licenses to get edit access aren't that cheap either. Not something you'd just hand out to everyone in tech and comms regardless.
- eithed 4y ago
  > Typically you'd want your status page hosted on different infra too, so it doesn't go down when your main infra does, or even easier, out with a SaaS provider. There are a bunch who provide this. There's a https://status.twitterstat.us/ https://status.twitterstat.us/ (redirected from http://status.twitter.com http://status.twitter.com) that should serve that purpose, but it displays even less information
  - hnbear 4y ago
    Looks like both are external then. StatusPage (api.twitterstat.us) is Atlassian hosted, and looks like it's just the API status. status.io (status.twitterstat.us) is another SaaS vendor and is the the main status page for Twitter (as linked off Twitter.com) Why you'd need both/different vendors for each component is beyond me though. Both will allow you to show various product components in one place. Twitterstat.us itself top-level goes nowhere. I wonder if that's deliberate.
pityJuke 4y ago
Interesting, the status page blocks Mullvad (Edge reports: It looks like api.twitterstat.us closed the connection). Twitter itself works fine. Doesn't seem to be an Atlassian thing, given that Dropbox's status page works fine.
handsclean 4y ago
Could just be dysfunction, but Musk’s behavior makes it look more likely it’s an intentional lie: his only comments have been “Works for me” in the midst of it [1], and “Significant backend server architecture changes rolled out. Twitter should feel faster.” just after [2]. [1]: https://twitter.com/elonmusk/status/1608273870901096454 https://twitter.com/elonmusk/status/1608273870901096454 [2]: https://twitter.com/elonmusk/status/1608324539779551232 https://twitter.com/elonmusk/status/1608324539779551232
- seba_dos1 4y ago
  Even if it wasn't intentional, it's not like he's going to admit it.
- adalacelove 4y ago
  It could be ChatGPT
HWR_14 4y ago
I wonder if this is a deliberate attempt to try to claim later there was no Dec. 28 outage. After all, in a year or two the Twitter status page will be considered pretty authoritative in online debates.
- chimeracoder 4y ago
  > After all, in a year or two the Twitter status page will be considered pretty authoritative in online debates. The outage was widespread enough that mainstream (non-tech) news outlets reported on it. If anything, not including it undermines the trust in Twitter's status page as an authoritative reference.
  - HWR_14 4y ago
    Today, sure. But in 2 years, most people won't remember that.
  - licebmi__at__ 4y ago
    Nowdays people can just reply “fake news”.
dragonwriter 4y ago
So, using the same method that Musk has been for reporting on hate content since the takeover thaf has it going down, while every external source monitoring Twitter has it going way up.

80 points by trynewideas 4y ago

trynewideas 4y ago

https://archive.ph/63lt1 https://archive.ph/63lt1 for posterity

aga98mtl 4y ago

What was the incident?

oxfordmale 4y ago
Twitter outage https://nypost.com/2022/12/29/twitter-back-online-after-global-outage-hits-thousands/ https://nypost.com/2022/12/29/twitter-back-online-after-glob...
- Waterluvian 4y ago
  Was it really only “tens of thousands” or is that just incomplete reporting?
  - lathiat 4y ago
    That’s just the number that indicated a complaint on “down detector”. It was vastly more than that.
    - Waterluvian 4y ago
      Ahh gotcha. Thanks.

pempem 4y ago

Amazing. I love that the response is "works for me".

deleted 4y ago
[deleted]

hnbear 4y ago

I wonder if anyone left knows about the status page, or has access/ability to edit it. Or, more cynically, even cares. Sometimes these parts of the processes, especially where there's external comms, are controlled so only specific teams can communicate to the public and put out an official message. If all those comms, incident management, etc teams were cut, it'll take a while to regain control of the site. Typically you'd want your status page hosted on different infra too, so it doesn't go down when your main infra does, or even easier, out with a SaaS provider. There are a bunch who provide this. This one is StatusPage (Atlassian) and those licenses to get edit access aren't that cheap either. Not something you'd just hand out to everyone in tech and comms regardless.

eithed 4y ago
> Typically you'd want your status page hosted on different infra too, so it doesn't go down when your main infra does, or even easier, out with a SaaS provider. There are a bunch who provide this. There's a https://status.twitterstat.us/ https://status.twitterstat.us/ (redirected from http://status.twitter.com http://status.twitter.com) that should serve that purpose, but it displays even less information
- hnbear 4y ago
  Looks like both are external then. StatusPage (api.twitterstat.us) is Atlassian hosted, and looks like it's just the API status. status.io (status.twitterstat.us) is another SaaS vendor and is the the main status page for Twitter (as linked off Twitter.com) Why you'd need both/different vendors for each component is beyond me though. Both will allow you to show various product components in one place. Twitterstat.us itself top-level goes nowhere. I wonder if that's deliberate.

pityJuke 4y ago

Interesting, the status page blocks Mullvad (Edge reports: It looks like api.twitterstat.us closed the connection). Twitter itself works fine. Doesn't seem to be an Atlassian thing, given that Dropbox's status page works fine.

handsclean 4y ago

Could just be dysfunction, but Musk’s behavior makes it look more likely it’s an intentional lie: his only comments have been “Works for me” in the midst of it [1], and “Significant backend server architecture changes rolled out. Twitter should feel faster.” just after [2]. [1]: https://twitter.com/elonmusk/status/1608273870901096454 https://twitter.com/elonmusk/status/1608273870901096454 [2]: https://twitter.com/elonmusk/status/1608324539779551232 https://twitter.com/elonmusk/status/1608324539779551232

seba_dos1 4y ago
Even if it wasn't intentional, it's not like he's going to admit it.
adalacelove 4y ago
It could be ChatGPT

HWR_14 4y ago

I wonder if this is a deliberate attempt to try to claim later there was no Dec. 28 outage. After all, in a year or two the Twitter status page will be considered pretty authoritative in online debates.

chimeracoder 4y ago
> After all, in a year or two the Twitter status page will be considered pretty authoritative in online debates. The outage was widespread enough that mainstream (non-tech) news outlets reported on it. If anything, not including it undermines the trust in Twitter's status page as an authoritative reference.
- HWR_14 4y ago
  Today, sure. But in 2 years, most people won't remember that.
- licebmi__at__ 4y ago
  Nowdays people can just reply “fake news”.

dragonwriter 4y ago

So, using the same method that Musk has been for reporting on hate content since the takeover thaf has it going down, while every external source monitoring Twitter has it going way up.