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In the past I had a job where some contract required a trained body to be on site 24/7. The company hired EXACTLY enough workers to fill the position, with _ze
by mjevans 4y ago
In the past I had a job where some contract required a trained body to be on site 24/7. The company hired EXACTLY enough workers to fill the position, with _zero_ slack for anything.
That lack of slack is hell. It makes any disruption, even minor ones, require the other workers to work more time. Major disruptions mean soul-crushing crunch level hours to just get by.
Slack _must_ be planned into a system, otherwise there won't be any safety / recovery margin, and you're seeing the results live with Southwest's implosion.