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On that note, I think it's interesting how glowingly people talk about Herb Kelleher. Wouldn't he be responsible for allowing that tech debt to build until it f
by Sakos 4y ago
On that note, I think it's interesting how glowingly people talk about Herb Kelleher. Wouldn't he be responsible for allowing that tech debt to build until it finally caused the system to fail catastrophically?
- masklinn 4y agoKeller stepped down in 2004, so not really. In 2004, replacing 10 years old systems starts becoming a consideration but it's not an active need. Kelly was CEO from 2004 to 2022. And is now chairman of the board. Bob Jordan is the new CEO, since February 2022.
- Sakos 4y agoApparently Keller was on the board until 2008 and remained an FTE until 2013. I suspect he still had plenty of influence over Southwest's direction.