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We are repeating this process because the Shopify API, library infrastructure, making it difficult for us to manage our 30K products. It takes 5 hours to sync o
by schappim 4y ago
We are repeating this process because the Shopify API, library infrastructure, making it difficult for us to manage our 30K products. It takes 5 hours to sync our catalogue via the Shopify REST API. The once amazing Shopify API gem regularly breaks.
Additionally, the admin interface is slow and buggy, lacks the necessary information to effectively pick and pack orders at scale, and is unable to handle multiple kinds
of inventories (local vs supplier inventory) and lead times.
Furthermore, it takes 47 clicks to ship a product (together with Australia Post), whereas our system can do it with one click. This saves us just under 2K hours per year. Our system also integrates with a robot[0], which can automate the shipping process further.
Our system removes the siloing of data which is a huge problem when it comes to effective ecommerce customer support, and followup service. An example of this, our system tracks deliveries to customers, so we can touch base with them when an order is delivered, or reach out when an order is awaiting collection at Australia Post.
[0] https://raspberry.piaustralia.com.au/pages/the-raspberry-pi-that-ships-other-raspberry-pis https://raspberry.piaustralia.com.au/pages/the-raspberry-pi-...