Using your own company's database application that is meant for managing physical objects in the field of cultural heritage and shoehorning it into a CRM and pr

Using your own company's database application that is meant for managing physical objects in the field of cultural heritage and shoehorning it into a CRM and project management software is not a good idea IMO. One of the reasons given by the engineering leads was that this way, the software is tested internally before it ships to customers. It did break multiple times, even corrupting some records. Would not recommend. Do proper QA testing before upgrading your internal tools at least. My manager shared this opinion and said, we can't sell our software with the argument that users need specialized software and do the exact opposite ourselves by using software that wasn't even remotely designed and fit for project management and the like. Custom solutions do also have certain advantages. But you get like 80% of what you want with common software, usually for a reasonable price and without the headache.