4 ms·

This is a space that will likely never be "disrupted" because the people capable of doing it don't have the huge capital required and the people who do have the

by asto 15y ago

This is a space that will likely never be "disrupted" because the people capable of doing it don't have the huge capital required and the people who do have the capital don't really give a shit.

yason 15y ago
However, there are companies who care. Two of the banks I use share the same web engine. They've both bought it from some company that I don't know. Both banks are of the smaller ones so they don't do internal development, hence outsourcing: big banks would probably exhibit a loud NIH syndrome. Now, one of the banks I use has had it for at least over ten years, having been a customer there, and the user interface hasn't essentially changed much. I remember a couple of cosmetic updates but the pages still look pretty minimal and clean. This is a sign of caring about users because web user interfaces tend to get replaced every few years for the sake of getting renewed. Somebody has clearly had an opinion on how an online banking interface should work, and that somebody has stuck to it. For years. The login, as is typical in Finland, is a username + password, plus a ever-changing PIN code from a printed table. You need one PIN code for login and another if you issue wire transfers. I've had the same username since 90's and I've changed the password maybe twice. I don't have them on paper. I get a new PIN code table by mail a couple of times a year as soon as the old one is about to run out of codes. Pretty secure and convenient: set of credentials that don't change and another set of simpler credentials that change every time. Too bad their demo logins are in Finnish and Swedish only, not English. From what I read, this company has awaiting sales in the U.S. :)
AznHisoka 15y ago
I agree. The hard part is starting the actual bank. That's 99.9% of it. Creating an usable website is .1% of the work. Let's see an entrepreneur do both rather than go after the low hanging fruit.

by asto 15y ago

This is a space that will likely never be "disrupted" because the people capable of doing it don't have the huge capital required and the people who do have the capital don't really give a shit.

yason 15y ago

However, there are companies who care. Two of the banks I use share the same web engine. They've both bought it from some company that I don't know. Both banks are of the smaller ones so they don't do internal development, hence outsourcing: big banks would probably exhibit a loud NIH syndrome. Now, one of the banks I use has had it for at least over ten years, having been a customer there, and the user interface hasn't essentially changed much. I remember a couple of cosmetic updates but the pages still look pretty minimal and clean. This is a sign of caring about users because web user interfaces tend to get replaced every few years for the sake of getting renewed. Somebody has clearly had an opinion on how an online banking interface should work, and that somebody has stuck to it. For years. The login, as is typical in Finland, is a username + password, plus a ever-changing PIN code from a printed table. You need one PIN code for login and another if you issue wire transfers. I've had the same username since 90's and I've changed the password maybe twice. I don't have them on paper. I get a new PIN code table by mail a couple of times a year as soon as the old one is about to run out of codes. Pretty secure and convenient: set of credentials that don't change and another set of simpler credentials that change every time. Too bad their demo logins are in Finnish and Swedish only, not English. From what I read, this company has awaiting sales in the U.S. :)

AznHisoka 15y ago

I agree. The hard part is starting the actual bank. That's 99.9% of it. Creating an usable website is .1% of the work. Let's see an entrepreneur do both rather than go after the low hanging fruit.