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I wish there was some way to make apple responsible for the costs this incurs. I hate the idea that they can sell more phones based on a feature that effectivel

I wish there was some way to make apple responsible for the costs this incurs. I hate the idea that they can sell more phones based on a feature that effectively DDOSes emergency services, with the cost being beared entirely by the public.

bmitc 4y ago
I fully agree. Corporations get away with stuff all the time because of the scale of the mistakes, when those are the times they should be punished the most.
withinboredom 4y ago
As a business owner, I receive random ass invoices all the time. I ignore them and have an attorney for the cheeky ones who send them to collections or small claims hoping I won’t show up. My wife has dual sim with US + NL phone numbers. Her iPhone will not let her choose which one to call from when tapping a phone number on a webpage, so whenever she does this, depending on which country we are in, can cost a few dollars/euros per minute. I was joking that we should send Apple an invoice for the faulty feature. Maybe they will pay it, and if they don’t, we can take them to small claims court. I’m quite familiar with the process now. Lol.
- snickerbockers 4y ago
  I actually saw a case where some guy took Apple to small-claims court because they wouldn't service his iphone unless he changed the password, and he contended that this is a violation of his contract with Apple-care. They kept sending the manager of the local apple-store to represent them despite local laws requiring them to send either a lawyer or the CEO. Eventually after several court dates and appeals they're forced to grant him an exception to their policy and also he got Apple's income garnished for $185 to cover his court fees. https://old.reddit.com/r/ProRevenge/comments/8pocxv/apples_holierthanthou_attitude_is_their_undoing/ https://old.reddit.com/r/ProRevenge/comments/8pocxv/apples_h...
  - tpmoney 4y ago
    I have a hard time believing that story, mostly for all the reasons the other commenters listed, but also because I just don't see Apple sending a store manager to represent them in court. In my time there, even the smallest legal threat (e.g. "if you don't fix my X for free, I'm going to sue you") was an instant conversation ending statement. The only valid response for any of us employees after that was "Thank you but we can no longer help you, here is the number for the legal department". Given that, I just can't actually see them sending a store manager, even to a small claims thing. If they didn't actually care, they wouldn't have sent anyone at all and taken the default judgment (since small claims are definitionally, small) and if they did care, they would have sent someone who can actually represent the company legally.
isitmadeofglass 4y ago
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bmitc 4y ago

I fully agree. Corporations get away with stuff all the time because of the scale of the mistakes, when those are the times they should be punished the most.

withinboredom 4y ago

As a business owner, I receive random ass invoices all the time. I ignore them and have an attorney for the cheeky ones who send them to collections or small claims hoping I won’t show up. My wife has dual sim with US + NL phone numbers. Her iPhone will not let her choose which one to call from when tapping a phone number on a webpage, so whenever she does this, depending on which country we are in, can cost a few dollars/euros per minute. I was joking that we should send Apple an invoice for the faulty feature. Maybe they will pay it, and if they don’t, we can take them to small claims court. I’m quite familiar with the process now. Lol.

snickerbockers 4y ago
I actually saw a case where some guy took Apple to small-claims court because they wouldn't service his iphone unless he changed the password, and he contended that this is a violation of his contract with Apple-care. They kept sending the manager of the local apple-store to represent them despite local laws requiring them to send either a lawyer or the CEO. Eventually after several court dates and appeals they're forced to grant him an exception to their policy and also he got Apple's income garnished for $185 to cover his court fees. https://old.reddit.com/r/ProRevenge/comments/8pocxv/apples_holierthanthou_attitude_is_their_undoing/ https://old.reddit.com/r/ProRevenge/comments/8pocxv/apples_h...
- tpmoney 4y ago
  I have a hard time believing that story, mostly for all the reasons the other commenters listed, but also because I just don't see Apple sending a store manager to represent them in court. In my time there, even the smallest legal threat (e.g. "if you don't fix my X for free, I'm going to sue you") was an instant conversation ending statement. The only valid response for any of us employees after that was "Thank you but we can no longer help you, here is the number for the legal department". Given that, I just can't actually see them sending a store manager, even to a small claims thing. If they didn't actually care, they wouldn't have sent anyone at all and taken the default judgment (since small claims are definitionally, small) and if they did care, they would have sent someone who can actually represent the company legally.

isitmadeofglass 4y ago

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