> This is just bureaucracy, which has existed long before AI. It's not inherent to bureaucracy. It's inherent to bureaucracy that's starved of resources and fo

> This is just bureaucracy, which has existed long before AI. It's not inherent to bureaucracy. It's inherent to bureaucracy that's starved of resources and forced to implement policies which are contrary to the supposed purpose of the organization the bureaucracy manages. More to the point, blaming it on bureaucracy absolves the people in charge who are really responsible for things like idiotic means-testing punishing people for getting jobs, or C-levels who see customer support as a loss center.