> I'm sure they know exactly where every plane and every flight crew is at every moment. The story being circulated by Sw employees is that this is the failure

> I'm sure they know exactly where every plane and every flight crew is at every moment. The story being circulated by Sw employees is that this is the failure. The system needs to be manually updated when flights are cancelled or changed, and in this situation with a cascading failure they have completely failed to keep that data accurate. SW employees have said they have spent 24 hours on hold trying to inform the company where they are. I don’t think this has anything to do with algorithmic complexity.