6 ms·

I hate USB-C connectors. All my phones have had the same issue: USB-C connector busts and you can't insert the cable any more. I use high quality Anker cables,

I hate USB-C connectors. All my phones have had the same issue: USB-C connector busts and you can't insert the cable any more. I use high quality Anker cables, and I keep having to buy new Google Pixels over this. Replacing the USB-C port is around $160.

delecti 4y ago
I'll second the "relevant username" sentiment, but without the winky face. I've had phones break in a variety of ways, but the USB-C ports have always kept working.
jacquesm 4y ago
Username checks out ;) But seriously, yes, they are ridiculously fragile and usually only SMD soldered on, no hole through part to give it some mechanical strength. Very frustrating, I am super careful inserting USB-C connectors and have broken a couple already, fortunately not on anything expensive.
- clumsysmurf 4y ago
  Do you recommend any kind of port-saver magnetic cable ... something like https://www.amazon.com/Magnetic-Charging-Charger-Transfer-2018-2021/dp/B0B93VW72C https://www.amazon.com/Magnetic-Charging-Charger-Transfer-20... but with high speed data?
  - jacquesm 4y ago
    I haven't used anything like that, for me the problem isn't tripping over cables but basically the force required to attach the cable in the first place. I guess a magnetic pigtail would reduce the number of times I need to insert the cable but a regular USB-C extension cable would do just as well for that purpose (and that's what I use right now). That's still not perfect because the 2 cm of plug sticking out of the side of the device is long enough to put substantial leverage on the soldered part inside the device but that seems to be a given. I do try to find the shortest possible plug to minimize that force, but can't find them much shorter than that.
  - ydant 4y ago
    I had something similar to that on my MacBook and ended up giving up on it. I frequently ended up tripping a soft-fuse or something and the port would stop working until I either put the MacBook to sleep or shut it down (I forget which). Once it started back up, the port worked again. It was nice to have a "mag-safe" USB-C, but frustrating to have the port stop charging randomly - something I always ended up noticing when my laptop throttled down to a crawl as it reached near-0% battery.
  - danhor 4y ago
    Magnetic cables aren't spec compliant, and for good reason. It's way easier to mess up with the voltage connections and fry the usb c port due to stray metal and a lot more exposed to ESD. You should avoid using them. https://www.reddit.com/r/UsbCHardware/comments/motlhn/magnetic_usbc_cables_are_not_recommended/ https://www.reddit.com/r/UsbCHardware/comments/motlhn/magnet...
sephamorr 4y ago
This probably isn't your issue, but I've had issues in the past, usually with a cell phone that sits in my pocket, that show up as cables no longer maintaining detent and falling out. The issue was actually accumulated dirt in the bottom of the female connector. Scraping it out with a toothpick fixed it for me. Just a FYI.
- jacquesm 4y ago
  There are little rubber covers that you can use to close the connector hole when it isn't in use.
- genewitch 4y ago
  i feel as though the port in the phone is male, and the cord side is female, since the part that actually "mates" goes into the cord, not the other way around. when i started typing this i had a coaxial cable in mind as an example of "looks like female but isn't", although UHF/F come close. the "male threaded" part is not the male connector.
deathanatos 4y ago
The connector on every phone I have ceases to work eventually not because the connector is broken, but because the socket has (sufficiently) filled with pocket lint such that the plug isn't able to reliably connect anymore. One just needs to remove the lint from the port. (And note that you won't see the lint by gazing into the port, either; it has usually been compacted into the bottom of the socket by the plug squishing it down.) I've fixed ~4 phones by doing that. This was a problem with USB micro, too.
- axiolite 4y ago
  Magnetic cables are a good solution to this and other problems. The magnetic tip stays inserted at all times, preventing lint infiltration.
  - ilyt 4y ago
    Then you need some extra connector or cable after few years and realize none of them are in production anymore...
    - lesuorac 4y ago
      And this is why I buy a case of junk .... Still have some working iPad 1 chargers (fat lightning).
    - axiolite 4y ago
      I've only seen two designs of magnetic USB cables. The most popular is round, and I've confirmed different manufacturers' tips/cables are fully interchangeable. The other style is oval shaped, and those would obviously be incompatible. And what's the worst that happens? I might eventually have to switch to normal, horrible cables, like you use every single day? Enjoy wearing out your cables and devices...
      - MayeulC 4y ago
        I have three incompatible round tips: 20W, 4 connectors, 60W, 5 connectors (x2). Aliexpress brands respectively uslion (x2) and elough.
eternityforest 4y ago
I have never once seen a USB-C connector fail device side. It's so far the most reliable connector I've ever used long enough to have an opinion, perhaps with the exception of US 120v plugs which suck for their own reasons.
- mtlmtlmtlmtl 4y ago
  I've had exactly one device connector actually die. It was a Nokia phone where there was a design flaw. The backplate had an indentation where the charging port was that was just a little too deep, allowing the cable to wiggle a bit in the port, damaging it more than usual and eventually killing it. The flaw was acknowledged by Nokia. It was handed down by a phone upgrade addict though so I couldn't be arsed to try and make a claim for free repairs or something. I've had a lot of cables die though, but mostly because I bought them at a gas station in "need to charge asap" type situations.
  - ffactory 4y ago
    Haha I think you're talking about the Nokia 7 plus right? I was in the same boat, loved the phone but the port died on me after 2 years...
    - mtlmtlmtlmtl 4y ago
      Indeed, that was the one!
pigsty 4y ago
If you keep buying the same cables and they keep breaking things, they’re probably not high quality. In my experience, Anker products are nothing short of garbage. Keyboards and adapters all break within weeks. I feel like all the “anker is the best!” stuff I see online is stealth marketing because I’ve had better results buying absolutely anything else.
- cactusplant7374 4y ago
  I bend all my cables and it’s all my fault. I put my laptop on a pillow or drop it. It happens to all the brands.
  - eyelidlessness 4y ago
    I’ve recently been bringing my laptop to bed to watch TV with my pup, knowing full well I’m risking a catastrophic somethingorother. So far we’ve had good luck, most of my worry has shifted to what havoc will be wrought when I inevitably fall asleep and my pup has full unsupervised keyboard access.
    - cactusplant7374 4y ago
      Laptop fell off my bed recently and damaged the screen connector. I am having the screen replaced but Apple’s authorized service center says they need to wipe the drive. I will probably spend a few days configuring everything again. Such is life.
zigzag312 4y ago
Try cables with right angle USB-C connector. Right angle connector is shorter and it creates a shorter lever.
eyelidlessness 4y ago
I only have USB-C on my laptop (MacBook Pro; you can guess my phone’s non-standard port), and I’m rather a clumsy person. I haven’t had any issues with anything breaking, but I’ve heard a lot about the risk. Some suggest it’s the port design itself to blame (eg wrong amount of snugness in either direction), others that it’s the hollow plug design. I imagine both are at play, but my hunch is the ports are more to blame than the plugs (thinness = excessive snugness). Despite this hunch, I wince every single time I notice the hollow plug, because it always suggests a more fragile part I can neither see nor safeguard.
fragmede 4y ago
It's a shame Apple won't open up the Lightning connector and let everybody use it. From a physical device connection and hardware failure perspective, it's actually better.
- pitaj 4y ago
  I don't think the lighting port is categorically better than USB-C, even discounting the lesser pin count.
- f1refly 4y ago
  Lightning connectors only have eight pins, the other side of the connector has the gold plating just for the looks of it. The socket is monitoring both sides with flipped pin order, one side is always unused. It's a ridiculously wasteful design. I'm glad other companies can't use it.
f1refly 4y ago
I've had two broken USB-C connected phones in the past, the Oneplus 3 and Oneplus 5. Both had their C ports on a separate flex cable, with the port itself screwed onto the aluminium back of the phone on both sides. I was pleasantly suprised by this, it is a really solid construction. I've never had a broken USB-C socket though, it's been the battery for both phones. I think the C port is the best mobile connector on the market ever from a physical point of view.
rlpb 4y ago
I spent a long time back and forth with Anker customer support on an inability to charge my Pixel 6 Pro with an Anker charger and cable reliably. It turned out that if I used a non-Anker cable or a non-Anker charger, everything works fine. Anker were happy to send me replacements for things, but no only-Anker solution would work reliably. I bought a bunch of cheap generic brand USB-C cables and they work much better. I've stopped buying Anker now, since there now seems to be no benefit over buying a generic brand.
- zeendo 4y ago
  Wow that sucks. I guess I should count myself lucky as I have gone the mostly-Anker route wrt cables and charges and haven't ran into this issue with my P6Pro, yet. I guess it's only a matter of time.

delecti 4y ago

I'll second the "relevant username" sentiment, but without the winky face. I've had phones break in a variety of ways, but the USB-C ports have always kept working.

jacquesm 4y ago

Username checks out ;) But seriously, yes, they are ridiculously fragile and usually only SMD soldered on, no hole through part to give it some mechanical strength. Very frustrating, I am super careful inserting USB-C connectors and have broken a couple already, fortunately not on anything expensive.

clumsysmurf 4y ago
Do you recommend any kind of port-saver magnetic cable ... something like https://www.amazon.com/Magnetic-Charging-Charger-Transfer-2018-2021/dp/B0B93VW72C https://www.amazon.com/Magnetic-Charging-Charger-Transfer-20... but with high speed data?
- jacquesm 4y ago
  I haven't used anything like that, for me the problem isn't tripping over cables but basically the force required to attach the cable in the first place. I guess a magnetic pigtail would reduce the number of times I need to insert the cable but a regular USB-C extension cable would do just as well for that purpose (and that's what I use right now). That's still not perfect because the 2 cm of plug sticking out of the side of the device is long enough to put substantial leverage on the soldered part inside the device but that seems to be a given. I do try to find the shortest possible plug to minimize that force, but can't find them much shorter than that.
- ydant 4y ago
  I had something similar to that on my MacBook and ended up giving up on it. I frequently ended up tripping a soft-fuse or something and the port would stop working until I either put the MacBook to sleep or shut it down (I forget which). Once it started back up, the port worked again. It was nice to have a "mag-safe" USB-C, but frustrating to have the port stop charging randomly - something I always ended up noticing when my laptop throttled down to a crawl as it reached near-0% battery.
- danhor 4y ago
  Magnetic cables aren't spec compliant, and for good reason. It's way easier to mess up with the voltage connections and fry the usb c port due to stray metal and a lot more exposed to ESD. You should avoid using them. https://www.reddit.com/r/UsbCHardware/comments/motlhn/magnetic_usbc_cables_are_not_recommended/ https://www.reddit.com/r/UsbCHardware/comments/motlhn/magnet...

sephamorr 4y ago

This probably isn't your issue, but I've had issues in the past, usually with a cell phone that sits in my pocket, that show up as cables no longer maintaining detent and falling out. The issue was actually accumulated dirt in the bottom of the female connector. Scraping it out with a toothpick fixed it for me. Just a FYI.

jacquesm 4y ago
There are little rubber covers that you can use to close the connector hole when it isn't in use.
genewitch 4y ago
i feel as though the port in the phone is male, and the cord side is female, since the part that actually "mates" goes into the cord, not the other way around. when i started typing this i had a coaxial cable in mind as an example of "looks like female but isn't", although UHF/F come close. the "male threaded" part is not the male connector.

deathanatos 4y ago

The connector on every phone I have ceases to work eventually not because the connector is broken, but because the socket has (sufficiently) filled with pocket lint such that the plug isn't able to reliably connect anymore. One just needs to remove the lint from the port. (And note that you won't see the lint by gazing into the port, either; it has usually been compacted into the bottom of the socket by the plug squishing it down.) I've fixed ~4 phones by doing that. This was a problem with USB micro, too.

axiolite 4y ago
Magnetic cables are a good solution to this and other problems. The magnetic tip stays inserted at all times, preventing lint infiltration.
- ilyt 4y ago
  Then you need some extra connector or cable after few years and realize none of them are in production anymore...
  - lesuorac 4y ago
    And this is why I buy a case of junk .... Still have some working iPad 1 chargers (fat lightning).
  - axiolite 4y ago
    I've only seen two designs of magnetic USB cables. The most popular is round, and I've confirmed different manufacturers' tips/cables are fully interchangeable. The other style is oval shaped, and those would obviously be incompatible. And what's the worst that happens? I might eventually have to switch to normal, horrible cables, like you use every single day? Enjoy wearing out your cables and devices...
    - MayeulC 4y ago
      I have three incompatible round tips: 20W, 4 connectors, 60W, 5 connectors (x2). Aliexpress brands respectively uslion (x2) and elough.

eternityforest 4y ago

I have never once seen a USB-C connector fail device side. It's so far the most reliable connector I've ever used long enough to have an opinion, perhaps with the exception of US 120v plugs which suck for their own reasons.

mtlmtlmtlmtl 4y ago
I've had exactly one device connector actually die. It was a Nokia phone where there was a design flaw. The backplate had an indentation where the charging port was that was just a little too deep, allowing the cable to wiggle a bit in the port, damaging it more than usual and eventually killing it. The flaw was acknowledged by Nokia. It was handed down by a phone upgrade addict though so I couldn't be arsed to try and make a claim for free repairs or something. I've had a lot of cables die though, but mostly because I bought them at a gas station in "need to charge asap" type situations.
- ffactory 4y ago
  Haha I think you're talking about the Nokia 7 plus right? I was in the same boat, loved the phone but the port died on me after 2 years...
  - mtlmtlmtlmtl 4y ago
    Indeed, that was the one!

pigsty 4y ago

If you keep buying the same cables and they keep breaking things, they’re probably not high quality. In my experience, Anker products are nothing short of garbage. Keyboards and adapters all break within weeks. I feel like all the “anker is the best!” stuff I see online is stealth marketing because I’ve had better results buying absolutely anything else.

cactusplant7374 4y ago
I bend all my cables and it’s all my fault. I put my laptop on a pillow or drop it. It happens to all the brands.
- eyelidlessness 4y ago
  I’ve recently been bringing my laptop to bed to watch TV with my pup, knowing full well I’m risking a catastrophic somethingorother. So far we’ve had good luck, most of my worry has shifted to what havoc will be wrought when I inevitably fall asleep and my pup has full unsupervised keyboard access.
  - cactusplant7374 4y ago
    Laptop fell off my bed recently and damaged the screen connector. I am having the screen replaced but Apple’s authorized service center says they need to wipe the drive. I will probably spend a few days configuring everything again. Such is life.

zigzag312 4y ago

Try cables with right angle USB-C connector. Right angle connector is shorter and it creates a shorter lever.

eyelidlessness 4y ago

I only have USB-C on my laptop (MacBook Pro; you can guess my phone’s non-standard port), and I’m rather a clumsy person. I haven’t had any issues with anything breaking, but I’ve heard a lot about the risk. Some suggest it’s the port design itself to blame (eg wrong amount of snugness in either direction), others that it’s the hollow plug design. I imagine both are at play, but my hunch is the ports are more to blame than the plugs (thinness = excessive snugness). Despite this hunch, I wince every single time I notice the hollow plug, because it always suggests a more fragile part I can neither see nor safeguard.

fragmede 4y ago

It's a shame Apple won't open up the Lightning connector and let everybody use it. From a physical device connection and hardware failure perspective, it's actually better.

pitaj 4y ago
I don't think the lighting port is categorically better than USB-C, even discounting the lesser pin count.
f1refly 4y ago
Lightning connectors only have eight pins, the other side of the connector has the gold plating just for the looks of it. The socket is monitoring both sides with flipped pin order, one side is always unused. It's a ridiculously wasteful design. I'm glad other companies can't use it.

f1refly 4y ago

I've had two broken USB-C connected phones in the past, the Oneplus 3 and Oneplus 5. Both had their C ports on a separate flex cable, with the port itself screwed onto the aluminium back of the phone on both sides. I was pleasantly suprised by this, it is a really solid construction. I've never had a broken USB-C socket though, it's been the battery for both phones. I think the C port is the best mobile connector on the market ever from a physical point of view.

rlpb 4y ago

I spent a long time back and forth with Anker customer support on an inability to charge my Pixel 6 Pro with an Anker charger and cable reliably. It turned out that if I used a non-Anker cable or a non-Anker charger, everything works fine. Anker were happy to send me replacements for things, but no only-Anker solution would work reliably. I bought a bunch of cheap generic brand USB-C cables and they work much better. I've stopped buying Anker now, since there now seems to be no benefit over buying a generic brand.

zeendo 4y ago
Wow that sucks. I guess I should count myself lucky as I have gone the mostly-Anker route wrt cables and charges and haven't ran into this issue with my P6Pro, yet. I guess it's only a matter of time.