4 ms·
I rented cars in Europe, Carribean, Israel and the US. Some things I've learned: * In the US, Hertz with corporate discounts and status is usually the cheapest
by optymizer 4y ago
I rented cars in Europe, Carribean, Israel and the US. Some things I've learned:
* In the US, Hertz with corporate discounts and status is usually the cheapest and most convenient option. Walk to the car, pick your car from the President's Circle, drive off. Absolutely the best experience I've had with rentals.
* Without status, it's a coin toss: Avis or Hertz, with Avis generally having worse service across the board.
* In Europe, Avis was the worst. In Israel I think it's a franchise, it was all manual entries, long waiting lines. In Portugal I had to wait in line for 1.5 hours to pick up the car because I wasn't Preferred. Their Preferred booth was empty the entire time. All I had to do was validate my drivers license, and they still refused to accept me at Preferred because they print the preferred customers in the
morning. Almost missed my flight.
* Europcar in Israel - cheaper but I wasted an hour in line to _return_ the car.
* In Aruba (I think), Avis doesn't tell you they run shuttles to the airport and you have to wait 30+ min for the shuttle to come around and pick you up.
* I rented 26' trucks from U-Haul twice. Both times went well, though the first truck was very bouncy and the second truck's engine light was on, but otherwise I got from A to B with no issues.
But this all pales in comparison to this car rental company in Moldova (Eastern Europe) that took $100 to book an SUV a month in advance, and then when I arrived they said "we don't have it". The only car they had was $50/day more expensive and instead of apologizing and giving me that car, despite being more expensive, they told me that my only option was to pay more to get this car. They were fixing the A/C outside while I was trying to explain to them that it was a ridiculous demand. A bunch of crooks. I walked away. Sixt was a better experience there, and cheaper than Avis, though 4rent.md is definitely the best option with great customer service.