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They actually have a GUI interface over it now with the ability for power/legacy users to drop into the raw shell, if they wish. From feedback, many of the olde
by thebradbain 4y ago
They actually have a GUI interface over it now with the ability for power/legacy users to drop into the raw shell, if they wish. From feedback, many of the older agents actually prefer the command line, because it’s muscle memory and an experienced agent can perform routine tasks that would take multiple screens in the UI with one hand in the way we’re comfortable with our text editors.
Granted, the rollout across airlines is probably glacial
Source: I used to work there
- yardie 4y agoI don’t blame them. Modern UX has a huge problem with something as simple as date pickers. Preferring you scroll through 90+ items when a simple textbox would suffice.