2 ms·
Penske is the winner there (edit: in my experience, YMMV). We moved from CA to OR in spring 2021. Got a res through UHaul for a box truck, and got a call 24 hou
by jjulius 4y ago
Penske is the winner there (edit: in my experience, YMMV). We moved from CA to OR in spring 2021. Got a res through UHaul for a box truck, and got a call 24 hours later basically telling me that they were massively overbooked and wouldn't be able to confirm a truck for me until the morning we were supposed to pack the truck up and leave. There's not a snowball's chance in hell that I'm gonna plan for a move with that level of uncertainty, lol.
Called Penske, because I'd always had a good business relationship with them via my job. I was told, "Oh, yeah, we don't do that shit. If you book a truck that day, it's gonna be here, guaranteed."
Sure enough, Penske had it. We packed up the truck, I got on the road, and about 45 minutes later I got a call from UHaul telling me that I could pick up an available truck, but it was three hours away.
I laughed loudly and just hung up.
- pc86 4y agoI've probably rented box trucks a dozen times in my life for various personal and professional endeavors, including a stint of regular quarterly rentals for several years, and two cross-country moves. At this point Penske gets my money no matter what; I don't even look elsewhere.