That is a really strange way of looking at this. From what I can tell, the car wasn't broken, it was operating as expected. It couldn't get the battery warm en

That is a really strange way of looking at this. From what I can tell, the car wasn't broken, it was operating as expected. It couldn't get the battery warm enough so it didn't charge. If you had replaced that specific Tesla with another one (modulo variations in battery heating technologically) it likely would have behaved the same. The car isn't broken, it is in a fail state.