3 ms·
On the flip side Southwest has stranded what look like tens of thousands of passengers. The memo seems to be focused on curing that problem. It's not clear what
by hodgesrm 4y ago
On the flip side Southwest has stranded what look like tens of thousands of passengers. The memo seems to be focused on curing that problem. It's not clear what the alternative(s) would look like short of ditching all their passengers.
It looks like this is not a fun week for anyone who works at Southwest.
- burkaman 4y agoThat memo was sent before the storm and before anyone was stranded. It was an attempt to prevent a future crisis. If your goal is to prevent a future crisis, alternatives to ramping up employee abuse 3 days before a big storm might be: 1. Hiring more people (more than 3 days in advance). 2. Paying people more so they don't quit. 3. Giving people paid sick time and not threatening their jobs when they take it so that they don't come to work sick and get a bunch of their colleagues sick. 4. Selling fewer tickets and running fewer flights if you don't have enough capacity to support the current workload.