Blaming it on the user is a cop out. At the end of the day they're using the system that we created, and they use it the way we tell them to, so we can hardly

Blaming it on the user is a cop out. At the end of the day they're using the system that we created, and they use it the way we tell them to, so we can hardly blame them for the design decisions we made. For example, there's no technical reason bookmarks can't be added to the home screen via the app store, and appear more or less identically to apps.