4 ms·
I once had an issue with Microsoft at work and had to get MS support to help me. They literally called me on the landline and asked for remote control of my com
by grammers 4y ago
I once had an issue with Microsoft at work and had to get MS support to help me. They literally called me on the landline and asked for remote control of my computer. It was totally legit.
Still I felt uncomfortable and asked for a Teams session with screensharing instead (and not remote access), but this 'was not possible'.
So, how are people to distinguish between 'fake' calls and real ones if companies still use such shitty techniques?
- tester457 4y agoMaybe their email domains, I don't think scammers can get a hold of domains like "microsoftsupport.com"
- jfk13 4y agoWhy not? OK, looks like "microsoftsupport.com" is taken, but GoDaddy is happy to offer me alternatives like microsoftsupport.app, microsoftsupport.site, microsoftsupport.tv, or microsoftsupport.uk that should work equally well for scam purposes. Or microsoftpcsupport.com is available, if a ".com" is particularly desirable.
- pca 4y agoDoesn't Microsoft use a thousand different domains, most of which look sketchy? What if you receive an email from microsofts-support@live.com? Could you immediately tell that it is not legitimate compared to, e.g. contact@microsoftsupport.com?
- cdolan 4y agoMy favorite: aka.ms Or “cudaserv.com”, which is auto enabled link scanning for Office365
- grammers 4y agoThey couldn't get it to work on Linux anyway. So I just stopped and never got the issue resolved...