> Smart phone and web based offerings to do basic tasks of interacting with government, bank, shopping and similar services literally are unusable in many if no

> Smart phone and web based offerings to do basic tasks of interacting with government, bank, shopping and similar services literally are unusable in many if not most cases for most over 70. been working on the web for ~20 years now. the amount of debugging, switching devices, just general hacks i need to do in order to interact with certain websites is a bit crazy: - open my desktop browser - open a specific browser - disable all extensions - open a new private tab - inspect element with the dev tools - js breakpoints and fixing minified js code on the fly - removing or adding css - allow location/camera/etc permissions all so that i can press a button on a website :)) i’ve always worked in small teams. and we always tested on all the browsers, on all the devices. manually and automatically. and this is every time we deployed. how some of these broken websites get to see the light of day is just unreal.