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>not to mention their disgruntled staffs. Isn't this just normal for all American customer-service people? I guess it's relative though.
by midoridensha 4y ago
>not to mention their disgruntled staffs.
Isn't this just normal for all American customer-service people? I guess it's relative though.
- miguelazo 4y agoNo. Southwest staff is almost never disgruntled. They're hired and known for their positive attitudes. The company culture is very different from other airlines, which is why there are a lot of books written about it.