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I've flown Southwest dozens of times. While I like their lower costs it's pretty easy to see where they are cutting costs with operations. In "normal" condition
by giantrobot 4y ago
I've flown Southwest dozens of times. While I like their lower costs it's pretty easy to see where they are cutting costs with operations. In "normal" conditions their cost cutting is just functional. In any sort of exceptional situation their entire system fall apart.
- miguelazo 4y agoOn what other occasion has their entire system fallen apart? Most every other passenger I encountered during this debacle said something to the effect of “this never happens on Southwest”. I do agree that they’ve been squeezing the system (especially labor) the last few years during their covid expansion, however. This weather was apparently the final straw.
- ars 4y agoEvery single one has had this happen. Delta by memorial day, Alaska Airline in May, a whole bunch of them Aug 7, and June 17-20, Apr 3. I happens quite frequently, but unless you follow airline news, or you were personally impacted you would not necessarily know.
- ipython 4y agoThe inc article I linked to above has several examples of other days where SWA cancelled hundreds to a thousand flights at one time. But today has clearly dwarfed even the worst of the previous incidents.
- miguelazo 4y agoYes, the scale is completely different. As the commenter after you noted, the events you're referring to happen all the time with other airlines as well.
- beambot 4y agoWeather... or Chris Johnson. https://twitter.com/AtSouthwest/status/1606543397996855296 https://twitter.com/AtSouthwest/status/1606543397996855296