I've lost out on buyer's protection through similar eBay shenanigans. I opened a dispute and the seller didn't respond. But that doesn't mean you win as a buy

I've lost out on buyer's protection through similar eBay shenanigans. I opened a dispute and the seller didn't respond. But that doesn't mean you win as a buyer. There's an additional step you have to take in order to claim your victory. Some arbitrary clock ran out by the time I noticed it was too late.