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Scammers and thieves don't care that you're old and scared of computers. Even if you don't think someone is going to want to bother hacking your email or instag

by roxgib 4y ago

Scammers and thieves don't care that you're old and scared of computers. Even if you don't think someone is going to want to bother hacking your email or instagram, surely we can all agree that online banks needs to be as secure as possible? I have trouble believing that someone can be literate yet unable to download Google Authenticator and scan a QR code if they really need to. It's just not asking that much. Someone with accessibility issues will no doubt find it harder, but everyone else is going to need a much better excuse. These are exactly the people that are most vulnerable to being robbed. It shouldn't be up to these users anyway, a bank can and should insist on MFA. I think you'll find most people will figure it out just find once they don't have a choice.

canadaduane 4y ago
> It shouldn't be up to these users anyway, a bank can and should insist on MFA. What kind of MFA?
jzb 4y ago
"I have trouble believing that someone can be literate yet" Several things here: 1) Perfectly literate people can be computer illiterate for many reasons. That you have trouble accepting this doesn't make it not true. 2) Some people aren't literate or are only semi-literate. Many years ago I worked at a bank for about a year, and the bank served a lot of farmers - some of whom had not complete their education and were functionally illiterate. Some of those folks are probably still alive and no more literate than they were then. 3) Some people are perfectly literate in one language, but not fluent in English and user education materials are not available in their language(s). "It shouldn't be up to these users anyway" Users are why banks and any business exists, not the other way around. "most people will figure it out just find once they don't have a choice." Most isn't all. Not even close. I find the willingness to abandon large swathes of the population really inhumane.

by roxgib 4y ago

canadaduane 4y ago

> It shouldn't be up to these users anyway, a bank can and should insist on MFA. What kind of MFA?

jzb 4y ago

"I have trouble believing that someone can be literate yet" Several things here: 1) Perfectly literate people can be computer illiterate for many reasons. That you have trouble accepting this doesn't make it not true. 2) Some people aren't literate or are only semi-literate. Many years ago I worked at a bank for about a year, and the bank served a lot of farmers - some of whom had not complete their education and were functionally illiterate. Some of those folks are probably still alive and no more literate than they were then. 3) Some people are perfectly literate in one language, but not fluent in English and user education materials are not available in their language(s). "It shouldn't be up to these users anyway" Users are why banks and any business exists, not the other way around. "most people will figure it out just find once they don't have a choice." Most isn't all. Not even close. I find the willingness to abandon large swathes of the population really inhumane.