Intro, a dark home office, 12:17 AM Pacific time. A bored pasty nerd sits at a computer on a mid priced IKEA desk, lit only by the glow of several LCDs. Click

Intro, a dark home office, 12:17 AM Pacific time. A bored pasty nerd sits at a computer on a mid priced IKEA desk, lit only by the glow of several LCDs. Clicks link about some new, novel form of large-scale customer service abuse of call-center type low ranking employees. Reads article. Nerd mentally adds it to the list of a hundred other employee-abusive things he's seen in the telecom industry.