As a counter example I have helped hundreds of nontechnical people switch to Linux over the past 15 years who prefer it to Windows and can do anything they want

As a counter example I have helped hundreds of nontechnical people switch to Linux over the past 15 years who prefer it to Windows and can do anything they want via the GUI without knowing how to manage an antivirus. ChromeOS and Android are also Linux and users seem to get along just fine with those too. I never experience crashes except when I have maxed out my ram doing something dumb.