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Since when has complaining to customer support as a retail consumer ever changed anything? Retail can cause change by using third party media channels and, by
by survirtual 4y ago
Since when has complaining to customer support as a retail consumer ever changed anything? Retail can cause change by using third party media channels and, by some miracle, generating enough attention that it makes business sense to respond.
Enterprise customers are a different story.
- userbinator 4y agoIf they get enough angry expletive-laced rants about how horrible their system is, maybe they'll pass that feedback on. And you get a good catharsis out of it.
- midoridensha 4y agoYou're just wasting your breath, and the CS people don't care.
- notwokeno 4y agoNo. This stuff is intentional and the reader isn't the customer.