4 ms·

Did you follow the steps at https://support.google.com/accounts/troubleshooter/2402620 https://support.google.com/accounts/troubleshooter/2402620 ?

bmitc 4y ago
Interesting how all those frame it as the user’s fault.
schiffern 4y ago
Trying this now. Edit: the closest solution is to try account recovery, which is what I was doing. :( I don't want to "spam" the recovery form, since I suspect that will only make it worse. Edit2: trying Gmail app and Google Authenticator now, to see if that makes a difference. Will update with progress. Edit3: no dice. Gmail app just loops me to a message saying "Google couldn't verify that this account belongs to you." Clicking on Verify account just loops me back to the login. It doesn't even ask for my old password like before. I feel sick to my stomach...
- BaudouinVH 4y ago
  - I had similar trouble accessing my facebook account - the FB recovery process involved me holding some valid ID in front of my webcam. Could Google have something similar ? (Access was restored swiftly) - Have you, by any chance, stored some google recovery codes somewhere ? - Isn't there a "call me and read me a one-time six-figure code" option available in all the login/authenticate option Google provides ? hope it helps
- vertis 4y ago
  Be calm. You may be locked out, but sometimes it just takes time to get back in.
- jeffbee 4y ago
  Are you or can you try to make sure that your behavior is s close to normal as possible? If you normally access your account from Chrome, use Chrome. If you normally use macOS use it. If you normally have a static address at home, use it. Trying to recover your account from your friend’s house in another country, or whatever, could be making it worse.
  - usr1106 4y ago
    My IPv4 address at home has not changed for over 10 years. My IPv6 address at work has not changed for 4 years (modulo privacy entension). I have not used any public hotspot for at least 5 years. Still Google greets me several times a month welcome on your new Linux computer. Yes, I use Cookie Auto Delete. But if they had had reasonable algorithms, they would long have learned that I never have their surveillance history when logging in.
    - Technetium 4y ago
      You can't remove the data that keeps you signed in, then turn around to say their sign-in algorithms should be better.

bmitc 4y ago

Interesting how all those frame it as the user’s fault.

schiffern 4y ago

Trying this now. Edit: the closest solution is to try account recovery, which is what I was doing. :( I don't want to "spam" the recovery form, since I suspect that will only make it worse. Edit2: trying Gmail app and Google Authenticator now, to see if that makes a difference. Will update with progress. Edit3: no dice. Gmail app just loops me to a message saying "Google couldn't verify that this account belongs to you." Clicking on Verify account just loops me back to the login. It doesn't even ask for my old password like before. I feel sick to my stomach...

BaudouinVH 4y ago
- I had similar trouble accessing my facebook account - the FB recovery process involved me holding some valid ID in front of my webcam. Could Google have something similar ? (Access was restored swiftly) - Have you, by any chance, stored some google recovery codes somewhere ? - Isn't there a "call me and read me a one-time six-figure code" option available in all the login/authenticate option Google provides ? hope it helps
vertis 4y ago
Be calm. You may be locked out, but sometimes it just takes time to get back in.
jeffbee 4y ago
Are you or can you try to make sure that your behavior is s close to normal as possible? If you normally access your account from Chrome, use Chrome. If you normally use macOS use it. If you normally have a static address at home, use it. Trying to recover your account from your friend’s house in another country, or whatever, could be making it worse.
- usr1106 4y ago
  My IPv4 address at home has not changed for over 10 years. My IPv6 address at work has not changed for 4 years (modulo privacy entension). I have not used any public hotspot for at least 5 years. Still Google greets me several times a month welcome on your new Linux computer. Yes, I use Cookie Auto Delete. But if they had had reasonable algorithms, they would long have learned that I never have their surveillance history when logging in.
  - Technetium 4y ago
    You can't remove the data that keeps you signed in, then turn around to say their sign-in algorithms should be better.