OP here. And anecdotes, but almost everyone at this company as a Verizon mobile that has data enabled for tethering as needed, but then some people would... ..

OP here. And anecdotes, but almost everyone at this company as a Verizon mobile that has data enabled for tethering as needed, but then some people would... ...use it for Netflix and actually hit the "unlimited" data caps and get throttled. ...name their mobile network the same as their home network with the same password. ...place the phone somewhere weird (in the basement where they work, up against an earth-backed concrete/rebar wall, and complain that it's "too slow". There's almost no end to weird things people can do with tech and then blame just the tech. There are constant new problems that need to be handled on a case by case basis, because the root causes are not solvable solely by technical means.