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I’d love to hear the story about bypassing/resetting that 2FA setting? Sounds suspiciously like something that could be social engineered around by a sufficient
by bigiain 4y ago
I’d love to hear the story about bypassing/resetting that 2FA setting? Sounds suspiciously like something that could be social engineered around by a sufficiently skilled attacker?
I am very much of the opinion that if I fuck up my side of 2FA protection, the resources/accounts they’re protecting should be lost forever. (Or at the very least, a co-account holder might be able to reset some things, like my AWS IAM creds or GSuite admin account). If I can ring up and whine at enough support people to get them to hand over my account, so can a sufficiently persistent skilled social engineer…
- ern 4y agoFair enough. It was a support request, and IIRC they disabled it remotely.
- bombcar 4y agoAny two factor that doesn’t require your firstborn or travelling in person to some frightening building to remove is basically a form of security theater. Most can be removed by support pretty easily just by asking.
- michaelmrose 4y agoWhy would support be in the business of removing it just because someone asks? If I needed it removed I could take a call at my official phone number and photograph my actual ID. My cell provider requires a photo ID in person or a long pin not stored in the same place as other passwords in order to assign my number to a new phone and 2FA to access account. This raises the bar from knowing my password to knowing my password, knowing my ID, producing a fake facsimile of my ID, stealing my pin from its encrypted container on my desktop, taking over my phone number, then taking over my account. I don't have a pile of crypto to steal ergo this would be a LOT of work to send spam as me until my email gets flagged. It would be like a heist movie only with the target being the $40 in my wallet. mission impossible themesong begins playing Basically support just needs to exercise reasonable caution when removing or changing it.