3 ms·
These precepts don't do a whole lot to address the real reasons these things happen, which don't have a lot to do with "to hell with the customer -- we're delib
by emodendroket 4y ago
These precepts don't do a whole lot to address the real reasons these things happen, which don't have a lot to do with "to hell with the customer -- we're deliberately going to do things that annoy them!"