Calm down. I know of direct download. I hoped their manager would figure out which drivers would need to be downloaded. I'm not complaining about the manager,

Calm down. I know of direct download. I hoped their manager would figure out which drivers would need to be downloaded. I'm not complaining about the manager, I'm just curious as to why there needs to be so many steps. A better design would be to take my service tag and offer a zip containing the exact drivers I need. Did you make a new account just to rant at my rant?