I tried to get cabs to my home in Mountain View, CA multiple times but every cab company but one said that was not their area and the designated cab company had

I tried to get cabs to my home in Mountain View, CA multiple times but every cab company but one said that was not their area and the designated cab company had hours of wait. Only Uber worked. I could easily get a cab to the home from the city though. There had to be something up there to.