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Depending on what is comsidered tact my statement could be hyperbolic. It is important to encourage others and stating the good as well as the bad is important.
by galangalalgol 4y ago
Depending on what is comsidered tact my statement could be hyperbolic. It is important to encourage others and stating the good as well as the bad is important. Though negative reinforcement must be unflagging to be effective, and positive reinforcement must be irregular to be most effective. At least that is what cogsci taught a couple decades ago.
But phrasing criticism unemotionally and directing it toward the decision or product instead of a person, isn't what I'd call tact, it is just standard politeness. It isn't manipulative so much as precise. The decision is what you want to change.
On the other hand, saying nice things to spare feelings without any actual intent to encourage specific behavior is dishonest and manipulative even if well intentioned. In extreme cases it can even turn into gaslighting where you gloss over problems and they think they are doing fine when they aren't. That sort of tact is toxic.
- dahart 4y agoGood stuff in there, but instead of doubling down on “dishonest”, and escalating to gas-lighting and toxicity, how about we just acknowledge that some people aren’t the best communicators in the world and are afraid of hurting feelings and starting fights and being confrontational? What’s potentially toxic is presuming someone else’s motivation. You’re setting up a mental framework for making assumptions and jumping to conclusions that people are being actively malicious when they simply try to soften their critique. This will infect your responses in a negative and destructive way, at least it has mine when I’ve made this mistake. If compliments or critique-softening bother you, how about just directly asking your conversant to get straight to the point?
- galangalalgol 4y agoMy whole point was that unfounded praise and assurances don't rely on any specific motivation to be harmful or yes, dishonest. I have been guilty of gaslighting before, mostly out of indifference. I let bad behavior slide and said it was fine because I truly didn't care or think it was a big deal. But that simply made the individual think they were crazy when they did get called out for it. So indifference, conflict avoidance, excessive compassion, none of the reasons matter if it harms people.