I'm wondering if banks are doing this. Few times I got visibly nervous because e.g. the clerk was upselling "investment funds" instead of listening, or they did

I'm wondering if banks are doing this. Few times I got visibly nervous because e.g. the clerk was upselling "investment funds" instead of listening, or they didn't deal with cash deposits and withdrawals (the bank branch is basically showroom for selling credit deals). Next time... a clerk approaches me straight away when I enter the branch asking "how they can help".