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My favourite documentation setup was when we decided to go “documentation first” . The entire team would use the documentation every time, and have permissions
by joshspankit 4y ago
My favourite documentation setup was when we decided to go “documentation first” . The entire team would use the documentation every time, and have permissions to modify as they went. We rewarded the “extra time” needed to open the doc and follow/update process every time. (in reality the ROI makes this an easy choice).
There were even cases of printing off doc pages, writing on them while in the field, and updating the digital version.
And it meant that we operated with “one brain” where the documentation always represented the most current collective knowledge.
It was awesomely effective