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Spamhaus normally collect evidence of abusive activity on their site. Look there first at the accumulated evidence. I'd have a look myself, but I don't know who
by Isofarro 15y ago
Spamhaus normally collect evidence of abusive activity on their site. Look there first at the accumulated evidence. I'd have a look myself, but I don't know who you are, what domain you are using, what domain is being used to spamvertise. Perhaps you can post the spamhaus evidence file and we can take a look?
Also, Spamhaus makes recommendations. Third parties use their lists to filter spam. It sounds unusual for a Spamhaus listing to result in a domain name shutdown, unless the DNS provider did that based on a listing. So this is not really Spamhaus' mistake (if indeed their evidence listing shows a history of hosting spamvertised websites - then there is no mistake on the listing. You could be listed either because your site/host/network has a solid history of not dealing with spam/abuse reports quickly, or because a big spam operator has landed on using your services. Are you sure it was just one site (and just advertising a free ipad)?)
Yes, I understand you run a facebook static html tab content site. But that isn't a million miles away from bog standard cheap/free hosting solutions that form the bulk of spamvertised websites. Might be worth investing some time looking at the parallels and how good cheap webhosts approach dealing with spamvertised websites and spammers.
So I'd suggest finding the evidence file, dealing with the problem(s) listed, then contacting Spamhaus with details of what you've done, and what's in place to reduce future abusive activity (if it's more than one site offering a free ipad). Then do something about your web hosting solution - that seems like a very weak link - either build up a better relationship with them, or move.