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There was a recent hackernews[1] post that talked about how great McMaster is. It seems that for consumer retail businesses, a purchase is just one of many many
by waynesonfire 4y ago
There was a recent hackernews[1] post that talked about how great McMaster is. It seems that for consumer retail businesses, a purchase is just one of many many ways the business wants to suck more value out of you. Upselling and giving the marketing team something to do are a priority. It's gross.
The dark patterns have been designed and A-B tested. They must have shown to increase in shareholder value, unfortunately, likely in the short term.
[1] https://news.ycombinator.com/item?id=34000502 https://news.ycombinator.com/item?id=34000502
- tgsovlerkhgsel 4y agoSometime the increase is imaginary, driven by the "good" parts being easily measurable while the "bad" parts (loss of trust, abandoned carts) are not measurable, harder to measure and/or not being measured.
- silisili 4y agoIt's gross and comes off as desperate, to me at least. I'm far less likely to do business with a company who dicks around than straightforward ones. For example, I was working on my furnace this weekend and needed a part. Found on supplyhouse.com. No fuckery involved, I paid them asking price and they sent me the part. Why can't all transactions be so simple? Why does every site need a popover, multiple coupons, cookie warnings, privacy policies, etc? Maybe I'm just out of touch, but this all drives me -away-. I just want to pay money for X, receive X, and be done. If you make that hard, I'll look elsewhere.