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He's a big cat. There was a little gap at the bottom where the latch came up into the door. He would get his claws under the gap and then he could wrench it ope
by jemmyw 4y ago
He's a big cat. There was a little gap at the bottom where the latch came up into the door. He would get his claws under the gap and then he could wrench it open. The clip on part covers the gap. I guess they have enough people with that problem to have designed a fix but not enough to update the product.