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The old model was impossible to clean. Did the designers never meet a cat? I've got two sure microchip cat doors. They've been reliable. Same problem, hard to
by jemmyw 4y ago
The old model was impossible to clean. Did the designers never meet a cat?
I've got two sure microchip cat doors. They've been reliable. Same problem, hard to clean. When one of our cats figured out how to break through the door sure sent me a 3d printed plastic part that clipped on over the latch. I think their customer care is pretty good.
- mschuster91 4y ago> The old model was impossible to clean. Did the designers never meet a cat? The new one isn't much better tbh... > When one of our cats figured out how to break through the door sure sent me a 3d printed plastic part that clipped on over the latch. I mean, my cats are smart enough to open doors, cupboards and drawers, but how on earth can a cat break through a cat flap?! Brute strength?
- jemmyw 4y agoHe's a big cat. There was a little gap at the bottom where the latch came up into the door. He would get his claws under the gap and then he could wrench it open. The clip on part covers the gap. I guess they have enough people with that problem to have designed a fix but not enough to update the product.