4 ms·

Maybe you landed during a slow time of day, but JFK is usually packed and those people are definitely needed to help new arrivals navigate customs.

• cjrp 4y ago
  I've arrived at other airports at busy times (e.g. the return to Heathrow) and it's not comparable. Perhaps there are more non-English speakers arriving at JFK?
  • weberer 4y ago
    It's possible. It's the airport with the most international arrivals in the USA.