I have nothing but good things to say. In my experience, just getting the CFPB involved generally lit a fire under the ass of whichever company I had been deal

I have nothing but good things to say. In my experience, just getting the CFPB involved generally lit a fire under the ass of whichever company I had been dealing with. At the very least it will escalate your problem to a tier of support where a single person will be responsible for deeply understanding the issue, and ensuring that they get into compliance or respond ASAP.